Refund policy

• 
  

  📦 Return & Replacement Policy

  1. No Return / No Refund Policy

  We do not offer returns or refunds once the order is delivered.

  Please make sure to check product details carefully before placing your order.

  2. Replacement Policy (Damaged / Wrong Item Only)

  Replacement is available only if:

  • The product is damaged during delivery

  • You received the wrong item

  To claim replacement:

  • You must record a clear unboxing video from start to finish

  • The video must show sealed package opening clearly

  • Claim must be submitted within 24 hours of delivery

  • All tags, accessories, and packaging must be intact

  Without proper unboxing video proof, the claim will not be accepted.

  3. Claim Process  

  1. Send your order ID and unboxing video to our support team within 24 hours.
  2. Our team will review your request within 24–48 hours.
  3. If approved, replacement instructions will be provided.

  
  

  4. Important Notes
  

  • Slight color differences may occur due to lighting and screen settings.

  • Delivery delays caused by courier partners are not eligible for refund.

  • Orders once placed cannot be cancelled after shipping

---

Support Submission

Please share your Order ID and sends  all return or refund requests to contacttraconics@gmail.com