Terms of service

Terms of Service

Welcome to our website. By accessing or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.


1. Acceptance of Terms

By using our website, placing an order, or engaging with our services, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please stop using the website.


2. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Comply with applicable Indian laws


3. Product Information

We strive to provide accurate details, images, and pricing. However:

  • Slight variations in color, size, or appearance may occur

  • Prices and availability may change without notice

We reserve the right to update, modify, or discontinue any product at any time.


4. Order Placement & Confirmation

After placing an order:

  • You will receive a confirmation message or email

  • Orders may be cancelled due to stock issues, pricing errors, or suspicious activity

  • We may verify customer information before processing


5. Pricing & Payments

All prices are listed in INR unless stated otherwise.
We accept online payment methods provided during checkout.
We are not responsible for delays or failures caused by banks or payment gateways.


6. Shipping & Delivery

  • Delivery timelines are estimates and may vary

  • Delays may occur due to logistics, weather, holidays, or external factors

  • Tracking information will be provided when applicable

We are not liable for delays caused by courier partners.


7. Returns & Refunds

Our 7-Day Return & Refund Policy applies to all orders.
Returns may be approved for damaged, incorrect, or missing items.
A complete unboxing video is required for verification.
Refunds are processed after inspection of the returned product.

For full details, refer to our Return & Refund Policy.


8. User Responsibilities

Users agree to:

  • Not misuse or interfere with the website

  • Provide accurate delivery and contact information

  • Avoid fraudulent or harmful activities

Violations may result in order cancellation or legal action.


9. Intellectual Property

All content on the website—including text, images, graphics, logos, and design—is owned by the company and protected under Indian intellectual property laws.
Unauthorized copying, reproduction, or distribution is prohibited.


10. Limitation of Liability

We are not responsible for:

  • Indirect or consequential damages

  • Delays or failures caused by external factors or courier services

  • Losses resulting from actions of third-party service providers

Our maximum liability is limited to the amount paid for the order.


11. Third-Party Services

We may use third-party partners for payments, logistics, or communication.
We are not responsible for errors, delays, or issues caused by these partners.


12. Changes to Terms

We may update or modify these Terms of Service at any time.
Continued use of the website constitutes acceptance of any changes.


13. Governing Law

These Terms are governed by the laws of India.
Any disputes arising from the use of this website or our services will be addressed in accordance with applicable Indian laws.


14. Contact Information
For queries or support, please contact us at:

contacttraconics@gmail.com